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SioGreen Manufacturer’s Warranty For Domestic Hot Water (Sio14/Sio18)

WARRANTY

 

Manufacturer only warrants to the original purchaser at the original installation address of Purchaser (collectively, the “Buyer”) the hot water generator and its components as manufactured by the Manufacturer (the "Product") to be free from defects in materials and workmanship, under normal use and service for the period of time identified below beginning from the date of Purchase. Manufacturer Warranty is only offered if the Manufacturer products are installed by a licensed contractor by National and Local Codes having jurisdiction governing the installing area and installed to Manufacturer Specifications using all included components supplied by Manufacturer and other parts that may be required to protect equipment.

10 Year Limited Heat Exchanger:

The heat exchanger as referred to herein shall mean the body of the heat exchanger including the composite plastic parts attached to the body of the heat exchanger.

3 Year Limited Parts:

ALL ELECTRICAL COMPONENTS.

This warranty will replace the unit in its entirety should it be defective without repair determined by SioGreen Technical Support for the period above, and warranty shall remain in effect from the original purchase date only. A repair fee will be in place depending on the unit. If faster shipping service is desired, the Buyer must select and pay.

SUCH WARRANTIES DO NOT COVER:

  • Product misuse, tampering or misapplication, accidental damage, or improper installation.
  • Product failure caused by chemical corrosion, or freezing.
  • Product failure due to lightning, flood or other natural or human-made calamities.
  • Costs incurred for shipping, delivery, handling, and administrative charges.
  • Labor charges of any kind.

The manufacturer shall not be liable for incidental, consequential, special or contingent damages or expenses arising, directly or indirectly, from any defect in the hot water generator or the use of the water heater.

The manufacturer shall not be liable for any water damage arising, directly or indirectly, from any defect in the water heater part(s) or its use.

Buyer obligation under the terms of purchase and sale require that Warranty Registration must be returned within the prescribed timeframe (within 30 calendar days) and retain all proof of purchase, installer receipts for Warranty to protect Buyer’s rights and obtain Manufacturer’s Warranty benefits. The Warranty resides with the Buyer with proof of purchase; not simply with an individual in possession of a Product.

 

AFTER (30) CALENDAR DAYS FROM RECEIPT OF PRODUCT THERE WILL BE NO RETURNS OR WARRANTY WITHOUT RECEIPT OF WARRANTY REGISTRATION BY SioGreen. BUYER ACCEPTS ALL SALES AS FINAL. ANY ALTERATION TO THE PRODUCT VOIDS ALL WARRANTIES. SioGreen PRODUCTS IS NOT RESPONSIBLE FOR ANY OTHER CHARGE OR EXPENSE INCURRED, OTHER THAN THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHERS.



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